PRIVACY POLICY
Last Updated: 01 July 2026
CITIS Infotech LLP (“CITIS Infotech”, “CITIS”, “we”, “us” or “our”) respects the privacy of visitors, students, learners, institutions, partners, customers and other users of our website, digital platforms and services.
This Privacy Policy explains how we collect, use, store, process and protect personal information when you access our website, register for a programme, submit an enquiry, use our learning platforms or otherwise interact with CITIS Infotech.
1. Information We Collect
Depending on your interaction with us, we may collect:
Personal Information
Name
Mobile number
Email address
Address and location
Date of birth, where required for programme administration
Educational qualification
Institution or organisation details
Employment or professional information
Academic and Programme Information
Where applicable, we may collect information relating to:
Course or programme enrolment
Attendance and participation
Assessments and examination-related information
Assignment and project submissions
Certifications
Academic progress and learning outcomes
Technical Information
When you use our website or digital platforms, we may automatically collect certain technical information, including:
IP address
Browser type
Device information
Operating system
Pages visited
Date and time of access
Cookies and similar technologies
2. How We Use Your Information
CITIS Infotech may use personal information to:
Respond to enquiries and requests
Provide information about our programmes and services
Process registrations and enrolments
Deliver educational and training programmes
Provide access to learning platforms
Manage assessments, examinations and certifications
Communicate programme-related information
Provide learner support
Improve our website, products and services
Conduct analytics and internal reporting
Manage partnerships and institutional relationships
Send relevant updates, subject to applicable consent requirements
Comply with legal, regulatory and contractual obligations
3. Sharing of Information
We may share relevant information with authorised third parties where necessary for the delivery of our services, including:
Universities and educational institutions
Schools and colleges
Technology partners
Learning Management System providers
Certification bodies
Assessment partners
Internship and placement partners
Payment service providers
Government or regulatory authorities, where legally required
Information will be shared only where reasonably necessary for the relevant service, programme, transaction or legal requirement.
4. Data Security
CITIS Infotech takes reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, loss or disclosure.
However, no method of electronic transmission or storage is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
5. Cookies
Our website may use cookies and similar technologies to improve user experience, understand website usage and support certain website functions.
Users may manage or disable cookies through their browser settings. However, disabling cookies may affect certain features or functionality of the website.
6. Data Retention
We retain personal information for as long as reasonably necessary to:
Deliver the requested services
Maintain academic and programme records
Meet contractual requirements
Comply with legal and regulatory obligations
Resolve disputes
Enforce our agreements
Retention periods may vary depending on the nature of the information and the applicable programme or service.
7. Children's Information
Certain CITIS programmes are designed for school students and minors. In such cases, personal information may be collected and processed through the relevant school, parent, guardian or authorised institution, as applicable.
Where required, appropriate consent or authorisation from a parent, guardian or educational institution will be obtained or relied upon in accordance with applicable requirements.
8. Third-Party Websites
Our website may contain links to third-party websites, platforms or services. CITIS Infotech is not responsible for the privacy practices, content or security of such third-party websites.
Users are encouraged to review the privacy policies of third-party platforms before providing personal information.
9. Your Rights and Requests
Subject to applicable law, you may contact us regarding your personal information, including requests relating to:
Access to your information
Correction or updating of information
Withdrawal of consent, where applicable
Questions regarding how your information is processed
10. Changes to This Privacy Policy
CITIS Infotech may update this Privacy Policy from time to time. Any revised version will be published on this website with an updated effective date.
11. Contact Us
For privacy-related questions or requests, please contact:
CITIS Infotech LLPEmail: privacy.policy@citis.in