AI Trends for 2021
The pandemic may have caused a global economic slowdown. However, by no means could it affect AI and its adoption across the business world. While the previous year was an exciting one for AI, this one, too, isn’t…
Overview
The pandemic may have caused a global economic slowdown. However, by no means could it affect AI and its adoption across the business world. While the previous year was an exciting one for AI, this one, too, isn’t any less enthralling and promising. But then, what are the top AI trends of 2021, and how will AI impact various areas of business? Let us find out an answer through this blog that highlights the top four AI trends of 2021.
Top 5 Trends of AI in 2021
From accelerating the adoption of the cloud to self-directed IT, AI will play a significant role in revolutionizing business across various verticals. Accordingly, here are some AI trends slated to give businesses a new direction.
Empowered Cloud Adoption
Cloud adoption is a critical decision and constitutes a significant investment for every company, regardless of its size and business domain. Companies adopting cloud are often overwhelmed with the monitoring and managing of a massive amount of cloud resources and data. These factors slow down cloud adoption. However, AI, with its technological capabilities, will expedite cloud management and simplify cloud adoption.
Therefore, AI will play a pivotal role in helping companies migrate to the cloud and thus expedite, simplify, and streamline their digital transformation journey. That makes AI a sustainable technology partner!
Hyperautomation
Have you heard about the term hyper-automation? It combines the power and capabilities of robotic process automation and AI technologies. Hyperautomation is often referred to as the core aspect of the next wave of digital transformation and forms a critical AI trend of 2021. Hyperautomation is a smarter and quicker solution, and the integration of AI makes it an even better and productive business element.
Bolstering Self-Directed IT
IT concerns are time-consuming. While the most critical ones demand human intervention, those routine and common can be resolved through an AI mechanism. Integrating AI into the IT ecosystem will help companies automate proactive identification and resolution of IT issues and reduce system and application downtime. It will enable companies to use their IT resources for more productive and critical IT-related tasks.
AIoT!
We know IoT and AI. But we’ve never seen AIoT. AIoT is the Artificial Intelligence of Things. It is the integration of AI with IoT to make smart gadgets even smarter. Smarter refers to inter-connected devices learning from the data they collect or understand what you say without transmitting the data to the cloud. For instance, an application suggesting recipes based on the ingredients available inside the refrigerator is integrated AI and IoT!
Voice and Language-Driven Intelligence
Now that remote working has become the new normal, there will be significant adoption of NLP and ASR (Automated Speech Recognition) capabilities across contact centers, in particular. Additionally, since classroom training isn’t available at the moment, and as the world remains unsure about its return, companies will increasingly leverage AI for agent quality checks and to understand customer demands for better client service.
Of course, there’s a lot of AI action about to happen in 2021. One of them, and about which we did not talk in the above list, is AI careers in 2021! With a sizeable number of companies embracing AI across each of their technical, strategic, and administrative business processes and verticals, AI will form an in-demand career option in 2021. We will talk about top AI jobs in 2021 in the next blog. Stay tuned with us!