Global Certification

Cisco Certified Support Technician

Kick-start your career with a Cisco certification!

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Build a credential around skills that matter.

Cisco, the worldwide leader in technology that powers the Internet, created the Cisco Certified Support Technician (CCST) certification program to validate work-ready skills and knowledge. The program includes three certification exams that help learners prepare for careers in end user support, networking, and cybersecurity.

Cisco Certified Support Technician credential

Official Cisco CCST credential

Cisco Certified Support Technician

Skills covered

Learn by doing

  • Cisco Certified Support Technician IT Support
  • Cisco Certified Support Technician Networking
  • Cisco Certified Support Technician Cybersecurity

Benefits

Make progress visible

  • The 100-140 CCST IT Support, 100-150 CCST Networking, and 100-160 CCST Cybersecurity exams were created by subject-matter experts from diverse careers and industries to bridge the gap between education and the skills and knowledge needed to succeed in the workplace.
  • Learners that earn the Cisco Certified Support Technician certifications are expected to have the required knowledge and work-ready skills necessary to launch a career in IT support, networking, and cybersecurity, through at least 150 hours of instruction.

Career relevance

A next step, not just a badge.

It helps prepare learners for high-demand roles in tech support, networking, and cybersecurity, including analysts, auditors, support specialists, and technicians.

Ideal for: Learners preparing for careers in IT support, networking, and cybersecurity